Jack is Vice President, Chief Information Security Officer and USAA’s Chief Privacy Officer. Jack is responsible for ensuring the integrity, privacy and confidentiality of USAA’s electronic information assets, including the planning, design, and development of information security strategies for USAA and the appropriate sharing of USAA corporate and member data.

Jack began his career with USAA in 1982. In the past 28 years, Jack's area of responsibility has included both technical and management roles, with the last 18 years in roles related to Information and Systems Security.

Jack has a BBA in Accounting and Business Management from UTSA, and an MBA in Business Management from Incarnate Word University.